Reviews
At E. Dake LTD, The Plumbing & Heating Doctors we strive for 100% satisfaction in everything we do. We value your opinion and invite you to tell us and others about your experience with us. Please take a few moments to tell us what you think by leaving us a review here on our website or on any of these popular review sites.
Read what other customers have said about us.
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See What Our Customers Have to Say - 249 Reviews
Sharon Moore
03/15/2024
Located in Painesville
03/15/2024
Located in Painesville
Much thanks to Mike K & Steven for installing a new Payne furnace for my elderly parents today. These guys are extremely knowledgeable and efficient. They are super friendly and considerate. They explained everything to my 90 year old dad with such care and respect. I have called E Dake with all my household needs for more than 30 years. I can trust that the project will be done right and at a reasonable price every time. My sincere thanks for everything. Sharon
Service: New System Installation
Jennifer Rhone
03/12/2024
03/12/2024
I had a problem with my tankless water heater and had no hot water. Mike K came out and diagnosed the problem quickly. It was still under warranty and he got the claim going right away and the part was sent overnight shipment. The office kept me up to date on progress and shortly after the part arrived Mike came back out and installed it. Quick response, great service and Mike showed me everything he did. Would highly recommend.
Deb Eubank
03/12/2024
Located in Perry
03/12/2024
Located in Perry
Mike K came to look at my furnace. Within minutes he had the problem diagnosed and not much longer my furnace was back in order and running!! If I ever have heating or plumbing problems again I definitely know who to call! Thanks for a job well done!
Service: System Repair
Ben Kolt
02/19/2024
02/19/2024
Friendly people who care. Most important to me is that I'm seeing the same people year after year. That tells me E Dake treats their employees as well as they treat their customers.
I've been a customer for the past 20 years and will continue to be.
Reasonable pricing, for on time service.
They actually left the room neater than it was when they got here.
Kerry ONeill
02/04/2024
Located in Concord Twp
02/04/2024
Located in Concord Twp
Everyone at E. Dake plumbing and heating were knowledgeable and friendly starting with the initial phone inquiry. Chris and Steve did an excellent job installing the Bradford White hot water tank and removing the old tank. So its excellent work at a fair price and they were a pleasure to deal with.
Service: New System Installation
Courtney Lange
01/30/2024
01/30/2024
My furnace quit working 2 days after Christmas. Ryan heating came out and told us it was going to be over a week before they could replace it. Another company said maybe over the weekend. But EDake was able to get it replaced and working within 24 hours of calling them. And when Mike found out we had a 5 month old baby at home. He called in for backup to ensure he got it done same day. Amazing company and amazing group of people. Looking forward to adding out AC u it from them this spring.
Tammi McGlothin
01/17/2024
Located in Painesville
01/17/2024
Located in Painesville
Mike K came out to my dad's home in painesville on Tues Jan 16. We called the night before and he made it out the following day by 10am. He did an amazing job. My dad has an older home and we were very grateful for his knowledge in the boiler area and had the heat on within an hour. He was polite and the price was affordable. I look forward to dealing with him in the future as we know there's more things that need done..Thank you
Service: System Repair
Geof Benson
01/12/2024
Located in Painesville
01/12/2024
Located in Painesville
I am very pleased with your overall service. Dan is very goood at what he does and does it right the first time. We also had a hot water heater replaced last fall. The quality of the work was top notch and professional. I believe Dan was out on that job also. I Will recommend Dake and Dan to anyone needing your services. Thanks again,Geof Benson
Service: Plumbing
Patti Kidder
11/10/2023
11/10/2023
Dan did a great job at a reasonable price! I needed my toilet pulled to clean under it after the county blew out the lines on the street, causing
a gross backup. I expected to do the cleaning, but Dan did it and was mindful of how I wanted it done. He was very understanding. The best part is that I have found a company that I won't hesitate to use again.
Christy Wisor
10/23/2023
Located in Ashtabula
10/23/2023
Located in Ashtabula
We would highly recommend Mike K. at E. Dake.We were given a phone call from the company to let us know Mike was on the way and He showed up on time.He thoroughly cleaned and inspected our furnace then patiently took the time to share what was causing the noise in our furnace. Mike answered our questions and will be giving us an estimate on parts that will need replaced in the coming future. We have previously used E. Dake and once again found them to be a reliable, fair and trustworthy company. Thanks Mike and E. Dake for your commitment to providing honest, quality work.
Service: System Repair
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