Reviews

Just getting around to this post, but wanted to share my experience with others. I have a crawl space underneath my home where I had E. DAKE LTD come in and replace all my old steel pipe with new pvc pipe. DAN the Forman with his crew removed all old and replaced all new piping in around a half a day. When it was completed it was a masterpiece of work. New pipe, New drains, New everything. We found no leaks, and when they left my home the old pipes were removed and the work area was cleaned. I will give this company 5 stars out of 5. Very happy customer. THANK YOU E.DAKE LTD.

Thank you Mike K. He fixed my A/C today. Very helpful and professional and he even saved me money! Great service as always.

Fantastic crew (Mike K and Stephen). Very efficient and friendly. Great job, thank you.Dan

The customer service I received was unprecedented. Mike K. had my AC working again within 2 hours of my initial online request. I received the Customer Service call within 5 minutes of the online request, Mike was here within 30 minutes, he assessed the situation, and repaired the AC in under 2 hours total. My system required obsolete R22 refrigerant, which he actually had on his truck, and we were up and running. Thanks so much E. Dake...you'll be the one and only call I make in the future for my HVAC needs.

Mike was Awesome very careful in and out of house. Layed down drop clothes. Mike also did the original estimate. Vary informative. I would recommend Mike K highly. Very Frendly.

Was Very helpful and friendly vary informal. Courteous. I Would recommend Them highly. The Costs was Vary Competitive.

From the start of the project until the end, everyone within this company was stellar!!! Paula was so sweet and patient with my lack of knowledge in water heaters. Mike K and his assistant, Jeff, were exceptionally efficient and clean. They removed my old water heater system, installed the new one, fixed my pipes that needed the expansion tank, cleaned up EVERY little thing, and were out of here within a couple hours! Not only were they professional and kind, they were polite and respectful. Mike did a fantastic install! When it was time to educate me on what he had done, he took all the time to explain the intricacies of each component and how they all worked together! They were so reasonably priced, too! You won't make a mistake if you go with E. Dake!- Jacqueline Atkinson

This company provides the service and customer satisfaction that us older generations have been looking for! They were efficient, professional, thorough, and kind. From the beginning of the project until the end, everyone within this company was stellar! Mike K and his assistant, Jeff, were so timely and clean. Mike really took the time to explain each component of what he had installed for our water heating system. He was so patient and considerate of my lack of knowledge. This whole team has won me over! I'll definitely be referring them to anyone that tells me they need a plumber or HVAC technician! You won't make a mistake if you go with E. Dake! - Jacqueline

Technician was on time, very professional and did a great job. It was a nasty job, he had to crawl under the house and never complained. I have used E. Dake for a number of years and they always deliver.

Our technician came out promptly, had everything he needed to do the job. He was so courteous and helpful. He did a first class job.

Guys were out last Fri to fix an issue caused by another area "plumber". I've had such issues getting work done timely and correctly it has been refreshing...

Very satisfied with the quick response and experienced Technician (Mike K).Mike did a clean and check for us on our 18 year old Bryant Furnace Air Conditioner. System works like the day it was installed. We have used E Dake in the past and will continue to have them service our system in the future.Thanks again to Mike K. From Ron & Janet in Mentor

My AC stopped working and I had a company (not E Dake) come over for an inspection/repair. They told me that they repaired it, but I needed an entire new system that would cost $17,000.I contacted E Dake to come over for a trusted second opinion. Mike K responded and was a calming and professional presence. He looked at the invoice from the other company and located abnormalities with the competing company's services. He then physically showed me that they didn't do what they said they did, and then he corrected it.My system did not need to be replaced, and I found out that company was trying to scam me. Mike K is true craftsman and I encourage anyone looking for an inspection or a repair to contact E Dake.Also, I needed to replace my garage exterior lights, but I don't have a ladder high enough to reach them. I asked Mike K if I could use his large ladder on his van while he worked, and not only did he replace the burnt out bulbs, he replaced them himself with bulbs I had in storage!Thank you Mike K and E Dake. I'll see you soon.

Mike k came out and services our trane furnace. He was kind and professional and explained everything as he went. He answered my questions and showed me what he was doing to maintain the furnace. He was great and he met my mother and aunt who were here and they will be calling on him for their homes now.

Mike did an excellent job! He is very knowledgeable and is very passionate about his work. He explained everything in detail and took his time with our repair. I would highly recommend him and E Dake to family members and friends.

I just gave a review for Mike K. I wanted to clarify that it was for Mike K. He did an excellent job!!

Mike K did a great job! On time, updated me on every detail and cost before proceeding with the repair. Will definitely be using them again in the future.

Mike K. arrived on time and immediately diagnosed the issue. Mike explained the repair and was finished in minutes. I will definitely use E. Fake in the future and request Mike K. again. Absolute great experience.

I had a plumbing problem happen two days before a holiday party at my home. They listened to my panicked explanation and a technician was at my house within the hour and had everything fixed in about 45 minutes. I will be calling them to service my furnace and air conditioner, too, based on their professionalism, which is nonexistent with my current heating and cooling contractor. Great job!

Spoke with Paula late this morning regarding our AC system. She was very courteous, listened to everything I had to say, asked pertinent questions, and was able to get us an appointment with a technician later the same day. Mike K came over this afternoon and diagnosed our problem within minutes. He was able to replace a defective part which caused a blown fuse and prevented our AC from working. He was extremely friendly, helpful, knowledgeable, and informative. He has visited us before to perform preventive maintenance on our furnace. We are so impressed by his work ethic that we will ask for him in the future. Thanks Mike.

Thank you Mike K. Excellent service, very professional and thorough. Would highly recommend for HVAC repairs.

Wanted to shout out a Thanks to Dan for his great work yesterday fixing all our plumbing issues! He not only got our bathrooms back in service but also guided us in contacting Moen to get warranty replacement parts for our faucets. Thanks man!!Rob & Jackie

Fantastic service! Mike K. was knowledgeable, and he restored the system without a hassle. I really appreciated the tips he provided about taking care of our system.

Mike K. Came out to service my AC unit today and did a professional job, explaining the details of recharging my 20 year old AC system and giving several options. I appreciate the attention to detail.