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Reviews

At E. Dake LTD, The Plumbing & Heating Doctors we strive for 100% satisfaction in everything we do. We value your opinion and invite you to tell us and others about your experience with us. Please take a few moments to tell us what you think by leaving us a review here on our website or on any of these popular review sites.

Read what other customers have said about us.

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See What Our Customers Have to Say -
265 Reviews

Freeman Noe
09/26/2024
Located in Geneva
Mike worked quick and did an excellent job. He was super friendly and I would most certainly recommend him to anyone.
Service: System Repair
Todd Johnson
09/22/2024
We’ve used E Dake for our plumbing, heating / AC issues for the past 10+ years. Everyone we’ve met has been friendly and knowledgeable. Great service; we never hesitate to call.
Lauren Tedesco
09/11/2024
Always prompt, professional, and trustworthy. They are wonderful to work with!!
Logan Lane
09/03/2024
The best at what they do
Deborah Andrews
08/26/2024
I cannot recommend E Dakes enough! They always take care of our problems promptly, and efficiently, LOVE THEM! This time our technician was Steven. He is always nice, professional, and does great work! It is nice to have the same servicemen year after year. This is a quality company with a great bunch of employees who go out of their way to provide wonderful service.
Karen Hurst
08/08/2024
They came out and didn't give up and they got my drain cleared out and they're gonna come back in the fall and do some more work for me. They do a good job. They're clean friendly and get the job done
George Spaid
07/22/2024
Located in Madison
awesome! very skilled and professional. they have been my heating,air conditioning and plumbing service for over 30 years now.
Service: New System Installation
Patti Stefan
06/23/2024
Located in Madison
The AC quit at the height of the heat wave on a Saturday. I called expecting to not hear back until at least Monday and to my surprise, I was called back almost immediately and they said Mike K could come out within an hour or so to take a look. Mike did an amazing job and had it cooling back off within minutes, literally. Mike K. is an AC magician! Excellent company, service and employees!
Service: System Repair
Debbie Andrews
06/19/2024
Located in Madison
Thank you so much Deanna, Ed, Steve and Randy! You guys rock. We were melting and you all came to the rescue. Very old air conditioner fixed, and at a reasonable price. You will always be our heating, plumbing heroS!
Service: System Repair
Allison
06/13/2024
Located in Painesville
Mike was great! He was very helpful explaining what was needed and what work was completed
Service: System Repair
Tod P
06/08/2024
Chris and Jake did an outstanding job of replacing our old water heater in a tight crawl space. They also fixed the leaking gate valve that is the hot water heater supply cutoff. They kept everything neat and clean. When they arrived I had asked them look at the gas line to the oven because the prior install left a four inch gap between the wall and the stove even with the trim piece. I wanted to get a quote on moving the gas line closer to the wall. Before leaving, Chris took one look at it and said he would fix it right now. A few minutes later and they had a ninety degree fitting installed and the unit flush against the wall! Outstanding service from this company. I highly recommend them. I will definitely be calling them in the near future for other projects!
Tod P.
06/06/2024
Dan and Jeff stopped by to give me a quote to install a water line in the refrigerator cubby of our newly remodeled kitchen. 5 minutes later they offered to...
Phillip Croucher
06/05/2024
Located in Perry
Mike came out to do routine maintenance of my 27 y/o air conditioner. He explained everything he was doing and offered some tips to keep it running well. Would highly reccomend him
Service: Preventive Maintenance
Tod Paxton
06/05/2024
Located in Geneva
Dont know if it was Mike H or Mike K. Our AC stopped blowing cold so I called edake and they came right out. The system is only 4 years old and my filter was clean so I was expecting it to be a major leak. Nope! Mike quickly isolated the leak and was able to tighten a fitting and we were up and running! Been over a week and we are still good to go! Not our first outstanding service provided by the E Dake crew and wont be the last! They are taking care of four of my family members homes and all say the same thing Outstanding customer service! Thanks to the whole crew!
Service: System Repair
Tod Paxton
06/05/2024
Located in Geneva
Dan and Heff stopped by to give me a quote to install a water line in the refrigerator cubby of our newly remodeled kitchen. 5 minutes later they offered to do the work right then. The quote was so reasonable that we gave the ok. Literally couldnt have been 30 minutes and they had it done. Valve tucked in neatly so the refrigerator went back flush. I live this companys way of doing business! Outstanding customer service again! I know from personal experience how difficult it is to have that consistency with all touch points in a service related business. These folks do it well! Thanks again for your help!
Service: Plumbing
Tod Paxton
06/05/2024
Located in Geneva
Not sure if it was Mike H or Mike K. Our AC stopped blowing cold air
Service: System Repair
Diane Jurkovic
05/24/2024
Randy and Steven did a great job. Got us back up and running!
Jerry Helsel
05/24/2024
Located in Ashtabula
I called in the middle of the day and got same day service! Mike was very helpful in explaining things to me, he got my AC up and running quickly. Very polite and professional. I highly recommend E. Dake for any of your HVAC needs!
Service: System Repair
Tkmdjm2753
05/24/2024
Stephen and Randy were efficient and friendly. They got my a/c up and running quickly. I would recommend these 2 guys anytime !
Denise Payerchin
05/21/2024
My AC stopped working just as the temps went up & 3 days before my scheduled maintenance appointment. I called the office, left a message & asked if there was any way to get me in the next day instead of having to wait 2 more days. The office put me on the cancelation list & by noon that day, they called me to tell me Mike K was on his way. Mike figured out the problem quickly & had the part on his truck to get it fixed then & there. I cannot recommend this company, or Mike, enough! Everyone I've come into contact with at E Dake knows their stuff!
Diane Mcsween
04/19/2024
Mike K is very knowledgeable and he has excellent customer service.
Kimberly Fischbach
04/02/2024
Excellent service! Deanna was wonderful with scheduling and ordering the parts in advance. The two technicians (Dan and Josh) were very professional and took great care of us. Very happy.
Sharon Moore
03/15/2024
Located in Painesville
Much thanks to Mike K & Steven for installing a new Payne furnace for my elderly parents today. These guys are extremely knowledgeable and efficient. They are super friendly and considerate. They explained everything to my 90 year old dad with such care and respect. I have called E Dake with all my household needs for more than 30 years. I can trust that the project will be done right and at a reasonable price every time. My sincere thanks for everything. Sharon
Service: New System Installation
Mary Kay Davis
03/15/2024
Dan and Chris were so helpful in explaining the problem and how to prevent it from happening again. Very friendly and kind
Susan Eastabrooks
03/13/2024
They were professional friendly extremely satisfied
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